Privacy Policy

Last updated: October 24, 2025

Privacy Overview
Your privacy is important to us

At Smart PDF Assistant, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our services.

Key Principle: We process documents locally whenever possible and never store your sensitive content without your explicit consent.

Information We Collect

Information You Provide:

  • Account information (email, name) when you create an account
  • Documents and files you upload for processing
  • Feedback and support communications
  • Payment information (processed securely by third-party providers)

Automatically Collected:

  • Usage analytics and performance metrics
  • Device and browser information
  • IP address and geographic location (anonymized)
  • Session data and preferences
How We Use Your Information

Service Provision:

  • Process and convert your documents
  • Provide AI-powered analysis and insights
  • Maintain and improve service functionality
  • Offer customer support

Communication:

  • Send service updates and notifications
  • Respond to your inquiries
  • Share product improvements (with consent)
  • Provide security alerts
Data Security & Protection

Technical Measures:

  • End-to-end encryption for document transfer
  • Secure cloud infrastructure (AWS/Google Cloud)
  • Regular security audits and penetration testing
  • Automatic document deletion after processing

Organizational Measures:

  • Limited access to personal data
  • Employee privacy training
  • Data breach response procedures
  • GDPR and CCPA compliance programs
Your Rights & Choices

You have the following rights regarding your personal information:

Access & Control

  • • View your personal data
  • • Update or correct information
  • • Download your data
  • • Delete your account

Privacy Settings

  • • Opt out of analytics
  • • Manage communication preferences
  • • Control data sharing
  • • Request data portability
Contact Us About Privacy

If you have questions about this Privacy Policy or want to exercise your rights, please contact us:

Email: privacy@smartpdf.ai

Address: 123 Privacy Lane, San Francisco, CA 94105

Data Protection Officer: dpo@smartpdf.ai

We may update this Privacy Policy from time to time. We'll notify you of significant changes via email or through our service.